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MY ORDER

I RECEIVED A WRONG ITEM

If you received a wrong item, please contact us immediately with the following:. Make sure to keep the delivery slip, and also take pictures of the outside and inside of your package. We will look into the cause of this mishap and find a solution for

ORDER CONFIRMATION

After your purchase, you will receive an order confirmation to the e-mail you have provided, when placing your order. Please check your spam folder and contact us, if you haven’t receive a confirmation. You might have accidentally mistyped your e-mai

CAN I CANCEL MY ORDER?

Unfortunately, it is not possible to cancel orders once they have been placed. You have the option to return your items, if you should be unhappy with them. Simply go to RETURNS LINK HERE to arrange a return.

I AM MISSING AN ITEM

If you are missing an item, please double-check our order confirmation first and compare it with the items that have been delivered. If one or more items are missing, please contact us with the following information:. We will find a solution for you

I RECEIVED A FAULTY ITEM

We are sorry that the item you've received is faulty! Please contact us immediately with the following information:. Please make sure to keep the packaging and also make pictures of the outside and inside of your package. We will find a solution for

CAN I CHANGE MY ORDER?

If you want to change a product or size of product on your order, please contact our customer care team as soon as possible. We will only be able to make changes to your order if it has not yet been packed/dispatched, so we can't guarantee that your

CAN I CHANGE MY DELIVERY ADDRESS?

If you want to change a your delivery address, please contact our customer care team as soon as possible. We will only be able to make changes to your order if it has not yet been packed/dispatched, so we can't guarantee that your order will be adjus

MY ORDER WAS CANCELLED

Payment security. Providing the best payment security and keeping your data safe is one of our top priorities. We provide the best payment security and use verified security systems for all our online shops. If your order was cancelled it is possible