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If you received a wrong item, please contact us immediately with the following:<ul><li>Your order number</li><li>Pictures of the wrong item(s)</li><li>Pictures of the outer packaging and the delivery slip</li></ul>Make sure to keep the delivery slip, and also take pictures of the outside and inside of your package. We will look into the cause of this mishap and find a solution for you as fast as possible.

If you received a wrong item, please contact us immediately with the following:. Make sure to keep the delivery slip, and also take pictures of the outside and inside of your package. We will look into the cause of this mishap and find a solution for

I RECEIVED A WRONG ITEM

MY ORDER

GARMENT CARE

SIZING

TERMS & CONDITIONS

MEMBER AREA

POWERLETE ATHLETE

CONTACT

GENERAL INFORMATION

PACKAGE WAS NOT DELIVERED

TRACKING

DISPATCH TIME

SPECIAL ADDRESSES (MILITARY BASES)

CUSTOMS & IMPORT FEES

SHIPPING CONFIRMATION

DELIVERY

ORDER CONFIRMATION

CAN I CANCEL MY ORDER?

I AM MISSING AN ITEM

I RECEIVED A FAULTY ITEM

CAN I CHANGE MY ORDER?

CAN I CHANGE MY DELIVERY ADDRESS?

MY ORDER WAS CANCELLED

REDUCED ITEMS

PAYPAL

DISCOUNT CODES

CREDIT & DEBIT CARDS

PAYMENT METHODS & DISCOUNT CODES

RETURNS

REFUNDS

EXCHANGES

I'VE SENT BACK A NON POWERLETE ITEM. WHAT DO I DO?

CAN I RETURN 2 ORDERS IN ONE PACKAGE?

HOW CAN I TRACK THE STATUS OF MY RETURN?

WHAT ITEMS CAN I RETURN?

POP-UP STORES RETURN POLICY

CAN I RETURN SALE ITEMS?

DO I NEED TO POST ON SOCIAL MEDIA A CERTAIN AMOUNT OF TIMES PER WEEK?

HOW DO I APPLY TO BE AN AMBASSADOR?

WHAT IS THE DIFFERENCE BETWEEN A PERSONALISED CODE AND A DIRECT LINK?

WHICH CODE DO I GIVE OUT TO MY FANS AND FRIENDS?

IS THIS LEGIT?

HOW OFTEN WILL I GET PAID?

AMBASSADORS

I RECEIVED A WRONG ITEMUpdated 2 years ago